Debt collection is the practice of obtaining payment from customers for purchases that have been made on credit. Devising and maintaining an efficient and effective system for collecting on overdue accounts should be a priority from every small business. But many companies fail to give this aspect of their operations sufficient attention. "Collecting overdue accounts is, for many small business owners, the most unpleasant task of all, for two main reasons," noted the editors of Start, Run and Grow a Successful Small Business. "Because keeping track of which accounts are overdue can be very difficult, and because most people don't enjoy pressing others for money." But experts warn that if small business owners do not establish appropriate collection mechanisms, the financial vitality of the company itself can become endangered.
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